Welcome to Marqetrix Web Solutions!
These terms and conditions outline the rules and regulations for the use of Marqetrix Web Solutions’s Website, located at https://www.marqetrix.com/.
Thank you for shopping at Marqetrix. We value the trust you have placed in us and want to ensure you have a satisfying experience with our products and services.
1. Refund Eligibility:
We offer a 30 days money-back guarantee for all our products and services. To be eligible for a refund, your request must meet the following criteria:
- The request is made within 30 days of the purchase date.
- The product or service is defective or not as described on our website.
- You have provided sufficient evidence or documentation to support your refund request.
2. Non-Refundable Items:
Certain items are non-refundable, including:
- Downloadable software products once they have been accessed or downloaded.
- Customized or personalized products.
- Services that have been completed or consumed.
3. How to Request a Refund:
To request a refund, please contact our customer support team at email@example.com Provide your order number, a detailed explanation of the issue, and any supporting documentation. We will review your request and get back to you within 8-10 business days.
4. Refund Process:
Once your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
5. Late or Missing Refunds:
If you haven’t received a refund within the specified period, please check your bank account again. If the issue persists, contact your credit card company or bank. It may take some time before your refund is officially posted.
6. Contact Information:
If you have any questions about our refund policy, please contact us at:
7. Changes to This Policy:
We reserve the right to update or change our refund policy at any time. Any modifications will be effective immediately upon posting on our website.
By making a purchase on our website, you acknowledge and agree to our refund policy.
Thank you for choosing Marqetrix!